Privacy Notice.

In short

• We collect only what we need — name, contact details, swimmer information, payment-related details — to register members, deliver programs, communicate with you, and meet our obligations to BCAS, CAS, and the law.
• We share information only with BCAS / CAS (for registration and Safe Sport), competition hosts (for athlete entry), our service providers under contract, our insurer or advisors as needed, and authorities where required by law.
• Payments run through Square — we never see or store your full card number. When you register for a program, Square securely keeps a card on file to charge the monthly training fee. Registration and Try-It details are recorded in our private Google Sheets.
• You have rights under BC PIPA — to access your information, correct it, withdraw consent, and complain to BC's Office of the Information and Privacy Commissioner if a concern isn't resolved.
• We retain information per a defined schedule — registration and financial records up to 7 years, screening records for the validity of the criminal record check plus 2 years, Safe Sport matters 10 years, and governance records permanently. Details in the full policy.
• Some providers store data outside Canada — hosting, email, and similar services run in the United States. We use contracts and reasonable safeguards. See the list of service providers below.